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We will exchange or refund your purchase within 7 days of the original shipment date. Products must be unworn and in the same condition in which you received them.
To obtain a return authorisation, please contact us.
Please note,All returns and cancellations are subject to a 12% restocking fee , unless the item(s) is faulty (defective materials and/or workmanship) or not as per your order.
Where the item(s) is faulty or not as per ordered, we will provide a replacement/repair at no cost to the customer.
Claiming the feeling of the products different from the imagination, will not be taken as a reason for return or refund.
Please note, that because sheepskin and leather are natural products, small marks cannot be considered a manufacturing fault. Such marks will not affect the performance of the footwear.
The most importance : Pls contact us for the return address befor you sent back the package,and you must info us the tracking number and tracking link in time ,if there is no return tracking number, we will not give refund or replace.
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